Terms of Service

Frameloop is a product developed by AccuHire. Our registered company name is "GeekyBit". These general terms and conditions ("GTC") apply to all services provided by Frameloop and its parent company, AccuHire ("AccuHire") and "GeekyBit".

Frameloop offers a platform for creating and editing videos. It uses AI to significantly streamline the video production process using an AI system ("Software"). The Software includes a variety of tools ("Tools") designed to assist Frameloop's clients ("Customers") in making videos. Frameloop provides Customers access to its web platform ("Platform"), enabling Customers to utilize the Software as a service.

Frameloop's services are exclusively governed by these general terms and conditions ("GTC") and the specific agreements made with Customers through Frameloop's website or directly between the parties. The current version of these GTC will apply to all future dealings between the parties, even if not explicitly reaffirmed. Frameloop does not accept any differing Customer terms and conditions unless expressly agreed in writing.

Free Tools offered without a contract are governed by these GTC to the relevant extent, under the premise that Frameloop offers no warranties for free services and makes no guarantees or assurances regarding functionality and availability.

Details on pricing, agreement duration, and granted access scope are specified in individual contracts. These terms supplement the GTC. In event of conflict, individual contract provisions prevail. Customers without such contracts can only use free Tools.

General service descriptions, current Software and Tools specifications, and pricing are available on Frameloop's website. Promises, guarantees, or side agreements require Frameloop's written confirmation. Frameloop provides Software and Tools access as a software service over the internet ("software-as-a-service").

Frameloop may update Software functions, introduce new security measures, and discontinue or charge for free services. Customers affected by service changes will be notified at least two weeks in advance.

• Customers must ensure provided information is accurate and update Frameloop on changes.
• Customers are responsible for meeting the technical requirements available on our website.
• Platform malfunctions must be reported promptly with detailed descriptions for effective remedy.
• Customers should maintain data backups and keep login details confidential.
• Password changes are recommended regularly, especially after suspected security breaches.
• Customers are liable for unauthorized Platform access due to insufficient security measures, unless Frameloop is timely notified.
• Customer data must not violate laws or third-party rights. Frameloop may suspend services for legal infringements.

Customers must provide necessary data for service delivery, ensuring Frameloop has required access rights. Customer data must comply with legal standards and not infringe third-party rights. Frameloop may suspend services for violations, with indemnity from the Customer.

Frameloop performs routine maintenance, aiming for 99% annual availability, excluding uncontrollable downtimes. Frameloop may restrict access for security reasons, notifying Customers of significant maintenance impacting availability.

Agreement durations are outlined in individual contracts. Without such contracts, the agreement is indefinite, terminable with two weeks' notice. Fixed-term contracts auto-renew unless terminated before the current term's end. Frameloop does not refund cancellations for auto-renewed contracts. Post-contract, Frameloop is not obliged to store Customer data.

Continuous charges apply as agreed or per Frameloop's price list, excluding explicitly free services. Prices are subject to change. Invoices can be delivered electronically, with payment default occurring 7 days post-invoice without reminder. Late payments incur statutory interest, with Frameloop reserving the right to additional damages. SEPA direct debit is available, requiring Customer mandates.

Frameloop operates on a credit-based system for subscription plans. Credits are granted according to the following terms:

Frameloop offers a 3-day refund window for unused credits on all plans. Refunds are only possible within 3 days of purchase and if the credits remain completely unused. Beyond this period or if any credits have been used, refunds are not possible due to associated AI costs incurred as part of running the service.

When you sign up for an account, you accept these refund terms as part of our terms of use. To ensure output quality, Frameloop has built one of the best and easiest to use video editors to give unparalleled control over the output quality.

Frameloop grants Customers a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to use the Software, Platform, and Tools, conditional on fee payment. The Platform is for intended use only, with misuse resulting in access termination.

Frameloop ensures the Software is developed to standard, free of significant defects. Software suggestions do not guarantee specific results, with Customer responsibility for decision-making. Warranty claims expire within one year unless law mandates longer.

Frameloop's liability is limited to contractually essential obligations and foreseeable damages for paid services, excluding slight negligence. For free services, liability is limited to intent or gross negligence. Liability exclusions extend to Frameloop personnel and agents.

Frameloop and Customers commit to confidentiality, protecting sensitive data. Frameloop staff is bound to secrecy, with penalties for breaches. Aggregated and anonymized data may be used for service improvement without disclosing Customer specifics.

Frameloop processes personal data as per its privacy policy, adhering to data protection laws for contract data processing.

Users are strictly prohibited from generating, uploading, or distributing the following types of content:

1.1 Illegal Content

1.2 Deepfakes and Misrepresentation

1.3 Intellectual Property Violations

1.4 Explicit and Harmful Content

1.5 Misinformation and Deception

Our service offers voice cloning features that allow users to create synthetic voice replicas. The use of these features is subject to additional terms and conditions. By using any voice cloning functionality, you agree to comply with our Voice Cloning Terms, which include specific restrictions, consent requirements, and usage guidelines. Voice cloning features must only be used for lawful purposes and with appropriate consent from voice owners.

Frameloop may amend these GTC, notifying Customers six weeks in advance with an objection right. Uncontested changes after six weeks or continued service use post-notification are deemed accepted.

Our service utilizes YouTube API Services to enable video uploads to YouTube and fetch channel statistics. By using our service's YouTube integration features, you explicitly agree to be bound by YouTube's Terms of Service .

When you connect your YouTube account to our service, we may:

You can revoke our service's access to your YouTube account data at any time through Google's security settings page . For information about how Google handles your data, please refer to Google's Privacy Policy .

The legal relationship is governed by Indian law, excluding international laws. The jurisdiction is Delhi, India. Force majeure events suspend obligations. Amendments require written form, with electronic signatures acceptable. Invalid provisions do not affect the GTC's validity, replaced by legal regulations.

By using our service, you acknowledge that you have read, understood, and agree to abide by these Terms of Service. Failure to comply with these terms may result in the termination of your account and potential legal consequences.